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We source through authorized channels: direct from the brand or from a named authorized distributor, and we keep documentation we can produce on request. Authorization is brand by brand, so if you are asking about a specific line, contact us and we will answer directly.

Most of our volume runs through Amazon today, and we are opening direct sales here category by category as brand authorizations are in place.

Within one business day, Monday to Friday. Brand and distribution inquiries go to a named contact rather than a shared queue.

Thirty days on unused items in original packaging. If something arrives damaged, defective, or incorrect, we replace or refund it and generally do not ask you to ship it back first. Full detail is on the returns page.

Yes, within the United States, by ground with the correct hazmat classification, labelling and packaging. Some products cannot travel by air or reach certain destinations, and where that applies it is stated on the product before you buy rather than after.

Use the brand inquiry form, or email the brands address directly. Tell us what you represent and what you need from a retail partner, and we will tell you honestly whether we are a fit.