Shipping Policy

Direct orders are picked and packed within one business day. Orders placed on weekends or United States federal holidays are processed the next business day.

If an item is delayed beyond that, we contact you rather than letting the order sit.

We ship within the United States using major carriers. Delivery time depends on the service selected at checkout and the destination.

Tracking is emailed as soon as a label is created. Delivery estimates are provided by the carrier and are not guarantees.

Shipping is calculated at checkout based on destination, weight, and the service selected. Any free shipping threshold in effect is shown at checkout before you pay.

We currently ship within the United States. We do not ship internationally at this time. If you are outside the US and want something we carry, contact us and we will tell you honestly whether we can help.

Some products in personal care and automotive chemical categories are restricted by carrier regulations and cannot ship by air or to certain destinations. Those restrictions are noted on the product before purchase.

If a package is lost in transit or arrives damaged, contact us with your order number. We file the carrier claim ourselves and make it right with you directly rather than asking you to chase the carrier.

Orders placed through Amazon or another marketplace ship under that marketplace’s programme and terms, including its own delivery estimates and tracking.